What personal data we collect and why we collect it
I hold the following types of data: name, email address, information on services bought, received or enquired about and video, photo and/or written testimonials all of which will have your prior consent.
As part of initial telephone discussions and ongoing coaching for individual coaching clients I will collect information on existing challenges and desires that you choose to divulge.
For children/families working through our Mindful Monkeys programmes, I do store data on ‘sensitive’ information so along with name and date of birth, I will collect information on additional support needs, school attendance record along with medical and behavioural history. Also, if you attend one of my in person events I may temporarily store information on access needs and dietary requirements.
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Who we share your data with
How long we retain your data
For people who have signed up for our newsletters either for Mindful Monkeys or Positive Vibes we will retain your personal data indefinitely. For one to one coaching clients and attendees of Mindful Monkeys programmes we will retain detailed, specific information for a period of 3 years.
What rights you have over your data
You can request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
How we protect your data.
Your personal data and it’s protection are so important to us. Only Lesley Fraser will have direct access to any personal information you choose to divulge and it will be kept on paperwork for her eyes only. It is then stored in locked drawers. All laptops, computers and phoned are encrypted and password protected for further level of security.
What data breach procedures we have in place.
If you want to see what data I hold on you, as required by law I will provide it to you within one month. If you request deletion or removal of personal data, I will, of course, consider the grounds for the request and take appropriate action.